ALDUZ HEADER BANNER GA10 GA16 W600

Shipping & Returns

Shipping Within Australia

We use three types of Specialist Freight Companies.

Small orders are sent by Australia Post.

Medium orders are sent by Parcel Service.

Large orders are sent by a Freight Company who also handles country area deliveries.

You will not need to choose shipping method during checkout. We will choose the carrier best suited to the size of your order and the one that offers the best rates to your area.

At Present we can send a 5 kilo parcel to Melbourne or Brisbane for around $15. This would normally be next day delivery. Other cities and states may take longer. All orders are plus freight costs.

You are welcome to ask for an estimate on your freight before sending your order but rest assured will we send your order the most economical way.

We will endeavor send your order within 24 hours.

Returns

Returns are not accepted 7 days after delivery.

If you find an item is damaged or faulty when received we will send you a replacement or credit for the item. We may require that the item is sent back to us before we issue a replacement or credit.

International Shipping

At present we do not offer a standard international shipping service. However if you wish to order we will try to find a way of shipping your order to you. Full payment will need to be made before international orders can be sent.

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